Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at

support@aurafiservices.com.

Alternatively, the Investor may call on +91 - .

A letter may also be written with their query/complaint and posted at the

Below mentioned address: S5-1007, Harmony Homes, Eldeco, Panipat, 132103 Haryana, India.

  • The client can expect a reply within 21 days of approaching the Research Analyst.

  • In case client is not satisfied with our response they can lodge grievance with

    SEBI at https://scores.sebi.gov.in/ or may also write to the office of SEBI.

  • After exhausting the above options for resolution of the grievance, if the

    investor/client is still not satisfied with the outcome, they can initiate dispute

    resolution through the ODR Portal.

  • For more details about the ODR mechanism, fees, timelines etc., you may read

    the master circular released by SEBI titled: "Online Resolution of Disputes in

    the Indian Securities Market" available at the following link:

https://scores.sebi.gov.in/

https://smartodr.in/

 Details of Compliance Officer:

* Name – Madhav Painuly

* Contact No. - +91

* Email – support@aurafiservices.com

Grievance Redressal Process